How to delete your data

Last updated: 26 October 2026

You can ask MOLTRIC LTD to delete personal data we hold about you at any time.

Ask for deletion

• Send an email to support@moltric.ai with the subject "Data deletion".
• Write the phone number or email address your data is kept under. If a business contacted you through Moltric (by call, WhatsApp or SMS), please also write the business's name if you know it.
• We confirm receipt and complete the request within 30 days, and email you when it is done.

If a business contacted you

We hold the data for that business: we inform it and delete the data on its instructions, unless the law requires us to keep it.

If a business used your details for its ads

When your data is deleted, you are also removed from that business's ad lists at the next nightly update. An audience already created in the business's own ad account is managed by that business; you can also use the ad settings of the network itself.

To stop messages only

Reply STOP to the WhatsApp or SMS message. No further written messages are sent to your number by that business until you reply START.